Last Updated: September 2026
Sacred Living Space respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, how long we keep it, and the choices available to you when you use the Sacred Living Space website, learning platform, courses, and related services.
By using Sacred Living Space, creating an account, submitting a form, purchasing a course, or contacting us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Sacred Living Space is an online educational platform providing digital courses and learning resources.
For the purposes of this Privacy Policy, references to “Sacred Living Space,” “we,” “us,” or “our” mean the legal entity operating the Sacred Living Space platform.
Business Name: Sacred Living Space
Email: healthrivenurture@gmail.com
Registered Address: Banigala, Islamabad, Pakistan
2. Information We May Collect
We may collect personal information when you interact with Sacred Living Space.
This may include:
- Your first and last name
- Email address
- Telephone or WhatsApp number
- Username
- Account information
- Billing information
- Order and purchase history
- Course enrolment information
- Course progress and learning activity
- Account verification information
- Messages and enquiries you send to us
- Information submitted through forms
- Technical information relating to your use of the website
We only aim to collect information that is reasonably necessary to operate the platform and provide our services.
3. Account Verification Information
Sacred Living Space operates as a women-only learning platform.
We therefore request information necessary to review or verify an account request before granting access to the learning platform.
Verification primarily involves communication through WhatsApp or another suitable contact method.
We aim to collect only the information reasonably necessary for this purpose.
Account approval is handled in accordance with our platform policies.
4. Information Collected When You Purchase a Course
When you purchase a course, we may collect and process information including:
- Your name
- Email address
- Billing details
- Order details
- Course purchased
- Transaction status
- Payment reference
- Date and value of the transaction
Your full payment card information is processed by the relevant payment provider rather than stored directly by Sacred Living Space.
Payment providers may process your information in accordance with their own privacy policies and legal obligations.
5. Payment Information
Payments may be processed through third-party payment providers integrated with WooCommerce or another checkout system.
Depending on the payment method used, these providers may receive information required to process and verify your payment.
We may receive information such as:
- Payment status
- Transaction reference
- Payment method
- Amount paid
- Refund status
- Fraud or verification indicators
Sacred Living Space does not need to receive or store your complete card number where payment information is handled securely by the payment provider.
6. Course and Learning Information
When you use the Sacred Living Space learning platform, we may process information relating to your learning activity.
This may include:
- Courses you have purchased
- Courses you are enrolled in
- Lesson progress
- Course completion
- Quiz activity
- Login history
- Account activity
- Course access dates
- Notes or learning features you choose to use
- Downloads or course resources accessed
This information allows us to provide the learning service, track access, troubleshoot technical issues, and manage course entitlements.
7. Technical Information
When you use our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical data
- Pages visited
- Login activity
- Referral source
- Date and time of access
- Cookies and similar technologies
This information may be used for security, analytics, troubleshooting, and improving the performance of the platform.
8. How We Use Your Information
We may use personal information to:
- Create and manage your account
- Review account requests
- Verify eligibility for platform access
- Process course purchases
- Provide access to purchased courses
- Manage enrolment and course progress
- Send order confirmations
- Send account and password-reset emails
- Provide technical and customer support
- Respond to enquiries
- Investigate payment or account issues
- Prevent fraud or misuse
- Maintain platform security
- Improve website functionality
- Maintain records relating to transactions and services
- Comply with legal and regulatory requirements
Where applicable, we may also use your information to send marketing communications if you have consented or where otherwise permitted by law.
9. Email and Service Communications
We may send you essential communications relating to your account or use of the platform.
These may include:
- Account confirmation
- Login information
- Password resets
- Purchase receipts
- Course-access information
- Payment updates
- Security notifications
- Changes to services
- Responses to support requests
These communications are necessary for operating the service and are separate from optional marketing communications.
10. Marketing Communications
Where permitted, Sacred Living Space may send information about:
- New courses
- Educational content
- Events
- Promotions
- Platform updates
Where consent is required, marketing communications will only be sent where appropriate consent has been obtained.
You may unsubscribe from marketing emails using the unsubscribe option included in the communication or by contacting us.
Unsubscribing from marketing will not stop essential service-related emails.
11. Cookies
Sacred Living Space may use cookies and similar technologies.
Cookies may be used for purposes such as:
- Keeping users logged in
- Remembering preferences
- Maintaining shopping-cart sessions
- Supporting checkout functionality
- Website security
- Performance monitoring
- Analytics
- Improving the user experience
Some cookies are necessary for the website and learning platform to function correctly.
Other cookies, such as analytics or marketing cookies, may be controlled through a cookie-consent system where required.
12. WooCommerce
Sacred Living Space may use WooCommerce to manage course purchases, orders, checkout, and payment integrations.
WooCommerce may process information required to:
- Manage your cart
- Process checkout
- Create orders
- Manage refunds
- Store order history
- Communicate with payment providers
Information collected through WooCommerce forms may be stored within the WordPress database associated with the Sacred Living Space course platform.
13. TutorLMS
Sacred Living Space uses TutorLMS to provide the online learning environment.
TutorLMS may process information such as:
- Account details
- Enrolments
- Course progress
- Lessons completed
- Quiz activity
- Course history
- Student profile information
This information is used to provide and manage access to the learning service.
14. Video Hosting
Course videos may be hosted through a third-party video hosting provider such as Vimeo.
When you play an embedded video, the video provider may process technical information such as:
- IP address
- Browser details
- Device information
- Video playback information
- Cookies or similar technologies
These services operate under their own privacy practices.
Sacred Living Space may use video privacy controls to restrict course videos to the learning platform where possible.
15. Website Hosting and Infrastructure
Our websites may be hosted by third-party infrastructure providers.
These providers may process technical information necessary to host, secure, back up, and deliver the website.
This may include server logs, IP addresses, backups, website files, and database information.
16. Email Providers
Sacred Living Space may use third-party email services to deliver account notifications, order receipts, password resets, and other communications.
These providers may process the information required to send and deliver those emails.
17. WhatsApp and Other Communication Platforms
Where you choose to communicate with Sacred Living Space through WhatsApp or another messaging platform, information you provide may also be processed by that service.
You should review the privacy practices of any third-party communication service you choose to use.
18. When We May Share Personal Information
We do not sell your personal information to advertisers.
We may share information with service providers where reasonably necessary to operate Sacred Living Space.
These may include providers involved in:
- Payment processing
- Website hosting
- Learning management
- Video hosting
- Email delivery
- Website security
- Backups
- Analytics
- Technical support
- Communications
We may also disclose information where required by law, regulation, court order, or another lawful authority.
19. International Data Processing
Some of the service providers used by Sacred Living Space may operate or store data in countries different from your own.
As a result, your information may be processed internationally.
Where required, reasonable measures should be used to ensure personal information receives appropriate protection when transferred between jurisdictions.
20. How Long We Keep Your Information
We aim to keep personal information only for as long as reasonably necessary.
Retention periods may depend on factors including:
- How long you maintain an account
- Whether you have purchased a course
- Financial and tax record-keeping requirements
- Legal obligations
- Fraud prevention
- Resolving disputes
- Providing support
- Maintaining records of consent or agreements
Some information may therefore be retained after course access expires or an account becomes inactive where there is a legitimate reason to keep it.
21. Account Deletion
You may contact Sacred Living Space to request closure of your account.
Closing an account does not necessarily mean that all associated records can immediately be deleted.
We may retain information where required for:
- Legal obligations
- Financial records
- Fraud prevention
- Dispute resolution
- Enforcement of agreements
- Security purposes
Where information no longer needs to be retained, we may delete or anonymize it.
22. Data Security
Sacred Living Space takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
Measures may include:
- Password-protected accounts
- SSL encryption
- Restricted administrative access
- Website security tools
- Secure payment providers
- Backups
- Software updates
- Access controls
No online service can guarantee absolute security, but we aim to use reasonable technical and organizational safeguards.
23. Your Responsibilities
You are responsible for keeping your login information secure.
You should:
- Use a strong password
- Avoid sharing your password
- Log out when using a shared device
- Contact us if you suspect unauthorized access
Sacred Living Space cannot be responsible for unauthorized access caused by a user voluntarily sharing account credentials.
24. Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information.
These may include the right to:
- Request access to information held about you
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Object to certain forms of processing
- Restrict certain uses of information
- Withdraw consent where processing is based on consent
- Request a copy of certain information
- Make a complaint to an appropriate data protection authority
These rights may be subject to legal limitations and exceptions.
To make a privacy request, contact us using the details below.
25. Children
Sacred Living Space is not intended for children to independently create accounts or purchase courses unless specifically permitted and appropriately managed.
Where a course is intended for younger users, appropriate parental or guardian arrangements should be established where required.
We do not knowingly seek to collect unnecessary personal information from children.
26. Third-Party Links
The Sacred Living Space website may contain links to third-party websites or services.
We are not responsible for the privacy practices of websites we do not control.
Users should review the privacy policies of third-party services before submitting personal information to them.
27. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
- New services
- Changes to technology
- New payment providers
- Changes to platform functionality
- Legal requirements
- Business practices
The latest version will be published on the Sacred Living Space website with an updated revision date.
28. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us through the contact page on the Sacred Living Space website.